LAX, VNY & LAWA Get new mobile-friendly websites
Los Angeles World Airports (LAWA) announced the launch of its new digital presence with three distinct websites – FlyLAX.com, iFlyVNY.com and LAWA.org. The three sites replace the previous version of LAWA.org.
The new clean and easy-to-navigate sites allow for enhanced content and improved search functionality. The sites are designed to provide a superior experience on all mobile devices and conform to any type of screen. Whether viewing on a desktop computer, or any smart device, the content will adjust to fit.
“The modernisation of LAX is about more than just new construction, it’s about creating an intuitive, seamless, safe and efficient guest experience from the beginning to the end of a passenger journey, and our new websites are a big part of these efforts,” said Justin Erbacci, LAWA Chief Innovation and Commercial Strategy Officer. “The new FlyLAX.com and its sister websites are mobile-friendly, and allow users to create customisable experiences that provide real-time travel data – one more step forward in our efforts to create a world-class, industry-leading guest experience at our airport.”
The LAX passenger-facing website www.FlyLAX.com provides dynamic data – real-time information for flights, parking, gates and much more, which will allow travellers to customise their journey at the airport with information that is relevant to them. Passengers can check the status on arriving and departing flights, find out how to get to LAX, where to park, how to find their way around the airport, as well as where to dine and shop before a flight. Additional information and services will be added to the website over time to further improve the guest experience.
LAWA has also unveiled the newly revamped LAWA.org, which is the business-facing side of the organisation. This new site highlights the airport’s focus on business, environment, employment and governance.
Also launched today is a new website for Van Nuys Airport – iFlyVNY.com with information specific to the general aviation airport.
LAWA is continuously looking at ways to use technology to improve the guest experience. LAX recently became one of the Transportation Safety Administration’s Innovation Task Force (ITF) sites as the two organisations are working together on piloting and deploying airport safety solutions. Recently, Automated Screening Lanes (ASL) were debuted in Tom Bradley International Terminal (TBIT) as part of a $12.4 million project to improve passenger experience at 16 of LAX’s security checkpoint lanes.
Biometric boarding gates have recently launched at LAX, making it the first airport to allow passengers to board their flight without the requirement of a boarding pass. This allows for enhanced security and a faster boarding process. Additionally, LAX-specific information is now available on Amazon’s Alexa app, allowing guests to Ask Alexa about parking, flight status or concession locations.
About Los Angeles International Airport (LAX)
LAX is the fourth busiest airport in the world, second in the United States, and was named one of Skytrax’ 2017 Top 10 Most Improved Airports. LAX served more than 84 million passengers in 2017. LAX offers 737 daily nonstop flights to 100 cities in the U.S. and 1,386 weekly nonstop flights to 88 cities in 44 countries on 73 commercial air carriers. LAX ranks 14th in the world and fifth in the U.S. in air cargo tonnage processed, with more than 2.2 million tons of air cargo valued at over $101.4 billion. LAX handled 697,138 operations (landings and takeoffs) in 2016.
An economic study based on 2014 operations reported LAX generated 620,600 jobs in Southern California with labour income of $37.3 billion and economic output (business revenues) of more than $126.6 billion. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital-improvement program creates an additional 121,640 annual jobs with labour income of $7.6 billion and economic output of $20.3 billion, $966 million in state and local taxes, and $1.6 billion in federal tax revenues.
LAX is also the second most popular airport in the world to appear on Instagram according to wego.com. LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports, a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.