Name: Craig McLaurin
Position title: MSC Cruises Business Development Executive – Queensland
Company name: MSC Cruises
When and why did you join the industry?
1990 – for the love of travel!
What do you like most about your job?
The opportunity to inspire people, whether it be to help them realise their dreams can be a reality (consumers), or by assisting an agent with how to include my product in a booking in a way they had never considered.
What’s one of the biggest achievements of your career so far?
Leading a group of 48 people into the Kremlin in Moscow when I was a Contiki Tour Manager in Europe (How did a dude from Wollongong ever get here????)
What’s the best advice ever given to you and who gave it?
Rules are made for the guidance of wise men and the obedience of fools – My former GM at Contiki Holidays, Peter Smith.
Who do you admire and see as a role model in the industry?
Amongst many Dave Hosking, Director – The Travel Corporation Australia, and MD of Contiki Holidays during my 12 years with the company. It cannot be expressed how much I learned from Dave and the guidance his wisdom and insight offered me in my career.
What can people expect from your company and what sets it apart from the rest?
Amazing experiences in incredible destinations on ships that offer ever more amazing facilities. For value, choice and great itineraries we simply can’t be beaten.
What destinations are on your travel bucket list?
Egypt, Jordan, Oman (about to visit, Dec 17/Jan 18), South America, Morocco, more of Canada, Europe and Africa.
What’s a memorable travel experience you’ve had (good or bad)?
Every one of them have been amazing, but two stand out…taking my teenaged sons to Europe and showing them the incredible places I used to visit was hard to beat, and the look on my Harry Potter obsessed son’s face when we visited the theme park in Orlando…pure elation!
What are three things you always take with you when travelling?
My iPod, at least one book and an open mind.
Name someone famous you’d like to travel with and a destination you’d like to go with them.
Any member of a touring rock band so I could combine my love of travel and music. Destination Anywhere!
What direction do you see the industry heading in over the next five to ten years?
Always onward and upward. Despite so many issues occurring around the world, which do affect our industry to varying degrees, tourism will never decline. The biggest challenge we face is maintaining margins to ensure the prosperity of all facets of the industry.