Woman walks through glass doors, sues travel agent


A compensation payout to a British woman who sustained life threatening injuries whilst holidaying in Barbados could have serious implications for the travel industry, judges in the UK have heard.

In October last year, Moira Japp was awarded GBP24,000 in damages after lawyers claimed trip organisers, Virgin Holidays Limited, should be held accountable for selling unsafe accommodation, UK’s Daily Mirror reported.

Ms Japp, 53, had been relaxing on her balcony at an exclusive Caribbean hotel in Barbados when she accidentally walked into closed French doors whilst trying to answer a phone inside her room. 

The shattered glass, which had been constructed using glass a quarter of an inch thick, and with material that was neither toughened nor safety glass, left Ms Japp with lacerations all over her body.

But now, Virgin Holidays is asking the appeal court to overturn the ruling, saying that if British travel companies were held responsible for ensuring tough UK safety standards were upheld around the world, the industry as a whole would suffer, and potentially raise prices for all holidaymakers.

"Exporting English standards would give rise to lack of clarity – some nations are more risk averse than others,” Virgin Holidays’ lawyer Sarah Prager told judges. 

"If travel agents are told that facilities have to comply with English notions of reasonableness, that is going to create great difficulties for the English tourist industry in general." 

Judges will deliver the court's decision at a later date.

Should the British court overturn its decision?

Source = ETB News: M.H.
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